'could not load OpenGL subsystem'

Although I have previously seen this problem on the forum I was wondering if any1 could help me. After installing ‘Star Trek Elite Force 2’ on my laptop, I have been having a problem loading it up. the message ‘GLW_StartOpenGL() - could not load OpenGL subsystem’ appears the console window and nothing happens. I have seen this error mntioned a number of times but nothing seems to help.
I have all the recomended requirements for the game and my laptop contains a Radeon Mobility (one of the 9000’s series), but im not sure which one.
Any help would be much appreciated, thanks.

So you tried the old suggestions?

Download GLInfo

I think GL version should be 1.3 for that card.
Vendor = ATI Technologies Inc

Go to laptop site, download driver, install
Make sure no other software interferes, like anti-virus

Also update all other drivers.